There are ways you can make MFA less obtrusive and reduce the number of times you have to enter a code.
1. On the log in screen where you enter your user name and password, check the box that says “Remember Me” before you click the “log in” button.
2. On the security code screen, select the “remember this browser” box before you enter your security code.
Selecting these options will allow you to sign-in to the PTC portal for up to 14 days with just your username and password; and if your browser correctly remembers your username and password you may not need to enter those either. Fourteen days is the maximum you can go without entering another MFA passcode.
If you have additional questions, you can email us at “csm@paturnpike.com” or call our Customer Assistance Center at 1-877-736-6727 and say, “Transfer me to the Customer Assistance Center.”